Eugene David
...The One-Minute Pundit

Tuesday, February 06, 2007


And in still more patriotic news of our great nation's economic strength:

Microsoft has increased the price of telephone support for users of its Windows XP operating system and Office XP productivity applications. The changes were quietly coincident with last week's high-profile introductions of the company's new Windows Vista operating system and Office 2007 suite.

According to information posted on Microsoft's Web site, the per-incident support cost for all Windows users is now $59. Prior to January 30th, when Microsoft released the retail version of Vista, the support cost for users of Windows XP and older versions of the operating system was $39 per incident. That represents a price increase of 51%.

Similarly, phone support for Office users prior to the launch of Office 2007 -- which also debuted January 30 -- was $35.00 per incident. The price is now $49 per incident, or 40% higher, regardless of version.

Microsoft's explanation for the new plan will be more familiar to economics professors than computer users. "To more accurately reflect the value of and Microsoft's investment in the service, support incident pricing for Microsoft consumers has been designed through an analysis of competitive offerings and in reference to GDP per capita," said Microsoft, in a statement.


TRANSLATION: WE'RE A MONOPOLY. DEAL WITH IT.

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