Eugene David ...The One-Minute Pundit |
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Monday, May 11, 2009
GREAT CATCH, NOMOTOWN:
General Warranty Services, a Salem, N.H., firm that sells extended warranties to cover car repairs, is close to announcing that it will open a call center in Detroit’s central business district. A person familiar with talks between the company and city and state officials said the call center could employ 1,000 workers within a year and more in later years.... [Second and third grafs] The extended-warranty industry has come under considerable criticism from consumer watchdog groups who said the industry is guilty of high-pressure sales tactics and failure to pay claims. The Better Business Bureau gives General Warranty Services its lowest grade of “F” due to consumer complaints about unwanted sales calls and other issues. [Seventh and eighth grafs]
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